Privacy Policy

Privacy Policy

This explains how LVS Fencing Ltd (as ‘Data Controller’) uses and protects any information that you give to LVS Fencing Ltd when you use our website (as ‘Data Subject’).

LVS Fencing Ltd is compliant with the current General Data Protection Regulation (GDPR) law, which means that the data we hold about you must be:

  • Used in a lawful, fair and transparent manner
  • Only collected for specified, explicit and legitimate purposes
  • Relevant, adequate and limited only to the purposes for which it is processed
  • Accurate and up to date
  • Kept for no longer than is necessary
  • Held in a secure manner, ensuring that the data is protected against unauthorised use, loss, misuse and disclosure

Please contact us by email at sales@lvsfencing.co.uk if you need any further information on our privacy policy. This policy was last updated on 23 September 2020.

Processing Personal Data

We rely on the following lawful bases for the processing of your data:

Consent - We ask your consent for marketing to you by email or post; by consenting to this request we can collect and process your data for this purpose.

Contract - We need to collect and process your personal data to fulfil a contract with you; for example, if you place an order or ask for a quote.

Legal obligation - Where necessary we are obliged to process personal data to comply with the law; for example if you place an order with us we must retain some personal data for at least six years to comply with HMRC and our obligations under legislation including the Sale of Goods Act 1982 and Consumer Rights Act of 2015.

Legitimate interests - We collect and process some personal data to pursue our legitimate interests in a way you that would reasonably be expected as part of running our business; for example, to better understand our customers and assist in the completion of orders.

Personal Data We Collect

We may collect and process some or all of the following information:

  • Your name, address, phone number, email address, gender, date of birth and other contact information;
  • Details of payments that you make to us (payment card details and other transaction details are held by a trusted third-party payment provider);
  • Information about your order and payment history, and information we learn from the way you purchase from us;
  • Information about your credit history with other credit providers which we obtain from credit reference agencies;
  • Copies of proof of identification or proof of address provided to us;
  • The marketing preferences that you provide to us confirming whether you would like us to contact you with information and offers that may be of interest to you; and
  • Records of your activity on our website gathered by cookies on your computer, including your IP address.

Sharing Personal Data

We may need to share your personal data with third parties. In such cases your data will only be shared with parties who adhere to GDPR, data will only be used for the exact purpose we specify, data will be transferred and stored securely and will be deleted or anonymised if we stop working with that third party.

The following list is indicative of third parties with whom we share data (but is non-exhaustive and may change from time-to-time):

  • Payment-processing services
  • Postal services, delivery couriers or suppliers providing direct deliveries on our behalf
  • Email marketing service providers
  • Marketing agencies
  • Review sites 

We will not sell, distribute or lease your personal information to any third parties, and we will only share data for the reasons detailed above.

Retaining Personal Data

LVS Fencing Ltd will make every endeavour to ensure that personal and financial data is only kept for as long as is necessary. We will determine the length of time that we keep it for based on minimum retention periods required by law or regulation, or if we determine that there is a legitimate, provable business reason for doing so.

Your Rights Regarding Your Personal Data

The General Data Protection Regulations (GDPR) gives you the following rights:

Right to be informed - The data subject has the right to be informed of any data stored about them. The data subject must explicitly consent to the use/storage of the data.

Right of access - The data subject has the right to access any data stored about them.

Right to rectification - The data subject has the right to rectify any errors in the data stored about them.

Right to erasure - The data subject has the right to have their data removed.

Right to restrict processing - The data subject has the right to have their data only used for the agreed purpose.

Right to data portability - The data subject has the right to have their data sent to them in a common format, so they can move it elsewhere.

Right to object - The data subject has the right to object to the use of their data for users that have not been agreed to.

Rights regarding automated decision making - The data subject has the right to disagree with any automated decision-making processes or automatic profiling.

Withdrawal from Marketing

We aim to provide you with only informative and relevant content in our email newsletters, but you can withdraw consent for us to market to you:

  • By clicking the ‘unsubscribe’ link at the bottom of any marketing email we send
  • By contacting us directly and asking to opt out

If you think that any information we are holding on you may be incorrect or incomplete, or if you would like to request details of what we hold – please email sales@lvsfencing.co.uk

Cookie Policy

Cookies are small files stored in your browser and are used by most websites to help personalise your web experience. We use cookies on www.lvsfencing.co.uk to help us provide you with a good experience and to allow us to improve our site. By continuing to browse this site, you are agreeing to our use of cookies.

You can block cookies by activating the setting on your web browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We use the following cookies:

First-party (LVS Fencing) cookies

This website will set some cookies that are essential for the website to operate correctly. These include:

SHOP_SESSION_TOKEN - records whether users have placed items in their shopping basket

bc_auth_session, bc_cp_user, bc_store_id, bc_user_id – identifies unique visitors and provides coherence and consistency to a site visit including location and site preferences, identification of your website session and whether you are logged in or not

Protecting Personal Data

We take the necessary security arrangements to protect your personal data that is in our possession to prevent unauthorised access, use, disclosure, or similar risks. We take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data and will only share your data with authorised persons for the exact purpose we specify.

Secure Checkout

The checkout process on our website is held on a secure server using SSL (secure socket layer) technology to transfer data, which is evidenced by a small padlock symbol next to the web address in your browser. You can verify the security certificate in place by clicking on the padlock symbol.